Description: This error occurs when opening .PDF files in Adobe Acrobat through Outlook. 


Solution: This error can be mitigated by running Adobe Acrobat in Windows 8 Compatibility Mode.


Solution Guide:

  1. Right-click on the Adobe Acrobat desktop/other shortcut and click “Properties”
  2. Click on the Compatibility tab
  3. Enable “Run this program in compatibility mode” and ensure that Windows 8 is selected.
  4. Press Apply and then OK